O'Kroft's Committment to You!

  1. Provide Remarkable Service - This is done when and only when we show you how the Co-Packing industry SHOULD work instead of give you the same old standard response.

  2. Encourage and Drive Growth - We are committed to your success.  It is not our desire for you to have recipe that is the best tasting but the worse marketing.  We are so committed to Driving your growth that we set down with each client to better understand how we can help them capitalize on their growth opportunities and we GO FOR IT! Even if “Going for it” means a change in how we deliver products.  

  3. Follow the exact recipe 100% of the time! - We guarantee that our team will follow your specifications to the letter!  Yes, I know that this should be “understood” but the problem is....we hear every day of more and more copackers that “changed the recipe somehow.  Either changing “what” goes in it, “How much” goes in it or “How” it is cooked.  In this industry, the margins are incredible thin.  Therefore, many Co-packers try to “cut corners” and adjust the recipe or specifications to help create a higher profit.  We Guarantee that we will make your recipe to your specification each and every time.  We will NOT take on your product line if we can’t afford to produce your product your way and stay in business! 

  4. Food Safety - We guarantee that our manufacturing will adhere to the highest of food safety standards.  At all times we are compliant with the FDA, and Texas Health Department. We further guarantee our clients that we maintain a strict HACCP program that insures food safety for all consumers.  

  5. Inventory - We guarantee accurate inventory or we pay for it.  We do not expect for you to pay for inventory shrinkage.  We are responsible for the inventory and will cover all issues related to it.  

  6. Education - We are here as a resource to our clients.  If you are a client than we are here to help you.  We provide you with relevant information regarding changes in laws as well as topics that will help you to learn from our mistakes (or experiences).

  7. Quality Products - Our “buyers” are not only seeking the best prices for raw products but we are also seeking out the very best quality.  We will not use inferior or unsafe products in any product that leaves our facility.   The break room refrigerator is another story!

  8. Honest Communication - We Guarantee to tell you what is going on and probably tell you too much. But we know that the only way to have a successful business relationship is through honest open communication.

  9. Do More with Less! - While we stole this one from Zappos.com it is even more true for the food manufacturing business. We know you have tight margins, we know you need more product in less time.  Therefore, we are committed to keeping to cost restraint so that we can pass the savings on to you. We are committed to operational excellence and realize that there is always room for improvement in everything we do. This means that our work is never done. In order to stay ahead of the competition (or would-be competition), we need to continuously innovate as well as make incremental improvements to our operations, always striving to make ourselves more efficient, always trying to figure out how to do something better. We use mistakes as learning opportunities. We must never lose our sense of urgency in making improvements. We must never settle for "good enough" because good is the enemy of great. While our goal is to become a great company, we also want to become the greatest service company in the world. We set and exceed our own high standards, constantly raising the bar for competitors and for ourselves. (Thank you Zappos.com - But it is true for us too!) 

  10. Production Level - We Guarantee that we will meet your production volume sales at any level.